Term and Conditions

At HomeNest Store, we believe that creating your beautiful, comfortable home should be a joyful journey from start to finish. These Terms and Conditions outline the agreement between you and HomeNest Store regarding your use of our website and services. By accessing our website or making a purchase, you agree to be bound by these terms.

1. User Agreement and Acceptance

By accessing and using furnitureshoppromo.com (the “Site”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Site or services.

1.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our services and make purchases.

1.2 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2. Products and Services

HomeNest Store specializes in creating beautiful, comfortable home furniture that brings elegance and functionality to your living spaces.

2.1 Product Categories

We offer a curated selection of furniture including:

• Accent Chairs and Tables
• Adirondack Chairs, Sets, and Rockers
• Armoires & Wardrobes
• Special Collections (Astrid, Audrey)
• Bar & Liquor Cabinets, Bar Height Tables, and Bar Stools
• Bedroom Furniture (Frames, Sets, Storage, Accents)
• Benches, Swings & Gliders
• Bookcases and Chaise Lounge Chairs

2.2 Product Information

We strive to provide accurate product descriptions, images, and specifications. However, slight variations in color or finish may occur due to monitor settings and natural material characteristics.

2.3 Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

3. Orders and Payment

3.1 Order Process

Your order represents an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including product availability, errors in product or pricing information, or suspected fraud.

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Pricing

All prices are listed in US dollars and are subject to change without notice. We are not responsible for typographical errors in pricing.

3.4 Order Confirmation

You will receive an order confirmation email once your payment has been processed. This email confirms we have received your order but does not constitute acceptance.

4. Shipping and Delivery

4.1 Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has shipped.

4.2 Shipping Methods

We offer two shipping options:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping – via EMS for orders $50 or more (15-25 business days after shipment)

4.3 Shipping Areas

We ship worldwide, excluding some Asian countries and remote areas. Delivery times are estimates and may vary due to customs processing.

4.4 Customer Responsibilities

You are responsible for:

• Providing accurate shipping address information
• Any additional customs fees or import duties
• Being available to sign for high-value item deliveries
• Inspecting items upon delivery and reporting damages within 48 hours

5. Returns and Exchanges

5.1 Return Policy

We offer a 15-day return window from the delivery date for most items. To be eligible for return:

• Items must be in original, unused condition
• All original packaging, tags, and accessories must be included
• Items must not be assembled or removed from original packaging

5.2 Return Process

To initiate a return or exchange:

1. Contact our customer service within 15 days of delivery
2. Provide your order information and reason for return
3. Wait for authorization and return instructions
4. Ship items using a trackable method

5.3 Return Shipping Costs

Return shipping costs are the customer’s responsibility, except for damaged or defective items. For free shipping orders, we deduct return shipping costs from your refund.

5.4 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable.

5.5 Non-Returnable Items

The following cannot be returned or exchanged:

• Custom or Made-to-Order Furniture
• Assembled Furniture
• Final Sale Items
• Used or Damaged Items

6. Intellectual Property

6.1 Copyright

All content on this Site, including text, graphics, logos, images, and software, is the property of HomeNest Store or its content suppliers and protected by international copyright laws.

6.2 Trademarks

HomeNest Store, our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of HomeNest Store or its affiliates.

6.3 Use Restrictions

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any material from our Site without our express written permission.

7. Limitation of Liability

7.1 General Limitation

HomeNest Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Site or our products.

7.2 Maximum Liability

Our total liability to you for all claims arising from or related to these Terms or your use of our Site shall not exceed the amount you paid to us for products in the six months preceding the claim.

7.3 Product Use

You assume all responsibility and risk for the use of our products. We are not liable for any damages resulting from improper assembly, use, or maintenance of our furniture.

8. User Responsibilities

8.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

8.2 Prohibited Activities

You agree not to:

• Use our Site for any illegal purpose
• Attempt to gain unauthorized access to any part of our Site
• Interfere with the proper working of our Site
• Use any automated means to access our Site
• Provide false or misleading information

8.3 Compliance with Laws

You agree to comply with all applicable laws and regulations regarding your use of our Site and purchase of our products.

9. Privacy and Data Protection

9.1 Privacy Policy

Our Privacy Policy governs the collection, use, and disclosure of your personal information and is incorporated into these Terms by reference.

9.2 Data Security

We implement reasonable security measures to protect your personal information, but cannot guarantee absolute security of data transmitted over the internet.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

11.2 Dispute Resolution

Any disputes arising from these Terms or your use of our Site shall be resolved through good faith negotiations. If unable to resolve, disputes shall be submitted to binding arbitration in Santa Paula, California.

At HomeNest Store, we’re committed to ensuring your complete satisfaction as you create spaces you’ll cherish for years to come. Thank you for choosing us to be part of your home journey.