FAQ

HomeNest Store specializes in creating beautiful, comfortable living spaces with our curated collection of home furniture. Our offerings include accent chairs, bedroom sets, Adirondack furniture, bar cabinets, storage solutions, and various home accents designed to transform your house into a cozy, inviting home.

We believe furniture should be both beautiful and functional – essential elements in creating the comfortable, beautiful home you deserve. Our collections feature timeless designs with a focus on quality craftsmanship and lasting comfort.

Our extensive collection includes:

• Accent Chairs & Tables
• Adirondack Chairs, Sets, Rockers and Chaise Lounges
• Armoires & Wardrobes
• Bar & Liquor Cabinets
• Bedroom Furniture (Frames, Sets, Storage, Accents)
• Benches, Swings & Gliders
• Bookcases
• And many more home essentials

Yes! We understand the importance of cohesive design in the bedroom. Our bedroom sets include coordinated pieces that work together beautifully, creating a harmonious retreat for rest and relaxation.

We ship to most regions worldwide, bringing our quality furniture directly to your doorstep. Please note that we currently cannot deliver to some Asian countries and a few remote regions. We’re constantly working to expand our delivery network to serve more customers globally.

We offer two convenient shipping options:

• Standard Shipping ($12.95): Delivered in 10-15 days after dispatch via DHL or FedEx. Includes order tracking and delivery updates.
• Free Shipping: Available on orders over $50. Delivered in 15-25 days after dispatch via EMS. Includes basic tracking information.

Our delivery timeline consists of three stages:

• Order Processing: 1-2 business days
• Dispatching: Your order leaves our warehouse after processing
• Transit Time: Varies based on your selected shipping method and destination (10-25 days)

All our carriers deliver directly to your doorstep for maximum convenience.

Yes! Standard shipping includes comprehensive order tracking and delivery updates. Free shipping includes basic tracking information so you can monitor your furniture’s journey to your home.

We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your furniture, you can return it within 15 days of receipt. Our customer service team is here to help with any concerns or questions you might have about returns.

Please contact our customer service team at [email protected] to initiate a return. We’ll guide you through the process and ensure it’s as smooth as possible.

We accept various secure payment methods to make your shopping experience convenient:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed through secure, encrypted channels to protect your financial information.

Absolutely. We take your security seriously and use industry-standard encryption and security measures to protect all your personal and payment information throughout the transaction process.

Our dedicated customer service team is here to help with any questions or concerns. You can reach us at:

At HomeNest Store, we’re more than just a furniture retailer – we’re your partner in homemaking. We’re committed to providing thoughtful, reliable service that matches the quality of our furniture collections. We’re honored to help you create beautiful living spaces and look forward to delivering quality furniture that you’ll cherish for years to come.